What happens if I violate the 1bex bet Terms and Conditions?

Depending on the type and severity of the violation, actions that may be taken include an official warning, temporary account suspension, permanent account closure, forfeiture of balances and bonuses, and legal action if the violation involves fraud or illegal activity. In all cases, an investigation will be conducted before a final decision is made.

How will I be notified if the Terms and Conditions change?

Any changes to the Terms and Conditions will be communicated via in-platform notifications, an email to your registered address, and an update to this page with a clear effective date. We encourage all members to review this page regularly and ensure their registered email address remains active and up to date.

Can I close my own account if I want to stop playing?

Yes, you may request account closure at any time by contacting our support team via live chat. Before the closure is processed, any eligible balance will be returned to you in accordance with our withdrawal policy. We also offer a temporary pause option if you simply want to take a break without permanently closing your account.

Is my money safe at 1bex bet?

The security of member funds is our top priority. Member funds are held in accounts separate from the company's operating funds. All transactions are protected by 256-bit SSL encryption. Our fast and transparent withdrawal process ensures you can access your wins at any time. For added security, we encourage all members to enable two-factor authentication on their accounts.

1bex bet | Terms and Conditions for Platform Use

Welcome to 1bex betThis Terms and Conditions document is a legally binding agreement between you ("Member" or "User") and 1bex bet ("we", "Platform") governing your use of all services, games, and features provided on our website and app.

By registering an account, accessing the website, or using any 1bex bet service, you confirm that you have read, understood, and agree to be bound by all the terms set out in this document, together with the Privacy Policy and any additional guidelines we may publish from time to time.

If you do not agree with any part of these terms, please do not use our platform. For any questions about these terms, you can reach our support team via live chat or email.

1

Member Eligibility & Registration

To register and use 1bex bet services, you must meet all of the following eligibility requirements:

At least 18 years old at the date of registration.
Not appear on any list of individuals restricted or prohibited from using online gambling services.
Provide accurate, complete, and up-to-date information during registration.
Register under your own name and not on behalf of another person.
Not hold any other active account at 1bex bet at the same time.

1bex bet reserves the right to request age and identity verification at any time. Failure to provide satisfactory proof may result in account suspension or closure.

The registration process involves providing your full name, phone number, email address, and password. This information will be verified through a KYC process that must be completed before your first withdrawal can be made.

2

User Account

Each member is fully responsible for their account, including all activity that occurs under that account.

One account per user: Each individual is only permitted one active account. Duplicate accounts will be frozen and the balance may be subject to forfeiture.
Password security: Do not share your password with anyone. 1bex bet will not be held responsible for any losses resulting from a shared password.
Strong password: Use a combination of uppercase letters, lowercase letters, numbers, and symbols for a stronger password.
Two-factor authentication: We encourage all members to enable two-factor authentication (2FA) as an additional layer of security.
Report suspicious activity: If you suspect unauthorized access to your account, contact our customer support team immediately.

Accounts inactive for more than 12 consecutive months may be subject to administrative fees or automatic closure, subject to prior notice via the registered email address.

3

Deposit & Payment Methods

1bex bet supports a range of popular deposit methods available in Malaysia for the convenience of our members.

FPX (Instant Interbank Fund Transfer)
TNG eWallet (Touch 'n Go)
GrabPay
DuitNow

Minimum deposit is RM 20 per transaction. Funds are credited to your account within minutes after a successful payment. 1bex bet does not charge any fees for deposits; however, payment providers may impose charges depending on their respective policies.

All deposits must be made from a payment method registered in your own name. We do not accept third-party deposits.

1bex bet reserves the right to decline or suspend any deposit suspected of being linked to fraudulent activity, money laundering, or a breach of our terms of use. In such cases, an investigation will be conducted before any final decision is made.

4

Withdrawal of Funds

Withdrawals can be made to the same payment method used for the deposit. The withdrawal process at 1bex bet is designed to be fast and straightforward.

Minimum withdrawal: RM 50 per transaction.
Processing time: Under 5 minutes for most verified requests.
KYC verification: Must be completed before your first withdrawal.
Daily withdrawal: Daily withdrawal limits may apply depending on your account level.

Withdrawals exceeding certain limits may require additional review for security and compliance purposes. This is a standard procedure that helps protect all parties. Members are advised to plan their withdrawals with this review period in mind.

Bonus funds cannot be withdrawn directly. Only winnings that meet the wagering requirements may be withdrawn.

5

Bonus & Promotions

1bex bet offers a variety of bonuses and promotions to members. All bonuses are subject to specific conditions that must be met before winnings can be withdrawn.

Wagering requirement: Each bonus has a wagering requirement stated in the relevant promotion terms. For example, a 20x wagering requirement means the bonus amount must be wagered 20 times before it can be withdrawn.
Validity period: Most bonuses have a validity period that must be observed. Expired bonuses will be automatically forfeited.
Single use: Promotional bonuses cannot be combined unless explicitly stated in the terms of the relevant promotion.
One bonus per member: Each bonus may only be claimed once per member, per household, per IP address, or per device.

1bex bet reserves the right to withdraw, modify, or cancel any promotion, offer, or bonus at any time if there is evidence of abuse or fraud involving that promotion. 1bex bet's decision in such matters is final.

6

Game Rules & Betting

All games and betting activity at 1bex bet are subject to specific rules set for each game type. In general:

Game results generated by a verified RNG system are final and cannot be disputed.
In the event of a technical disruption, 1bex bet reserves the right to void the affected rounds and refund the bet amount to the member's account.
Sports results used for betting purposes are based on official outcomes from the relevant sports governing body.
Odds for sports betting are fixed at the time the bet is placed. Any changes after a bet is confirmed do not affect existing bets.
1bex bet reserves the right to refuse, void, or limit any bet suspected of being placed unfairly or with the use of inside information.

Any attempt to manipulate games or exploit technical errors is a serious violation and may result in immediate account closure.

7

Prohibited User Conduct

Use of the 1bex bet platform is strictly for lawful entertainment purposes only. The following are strictly prohibited:

Use of automated software, bots, or third-party tools to automate gaming or betting activity.
Any form of collusion, unauthorized cooperation between players, or cheating in games.
Money laundering — using the platform to convert or process funds derived from illegal activity.
Promotion abuse through multiple accounts or other fraudulent methods.
Attempts to hack, exploit, or disrupt the functionality of the platform.
Registering on behalf of another person or using false identity information.

Violation of any of the above prohibitions may result in immediate suspension, account closure, forfeiture of balance, and legal action where necessary. 1bex bet cooperates fully with relevant authorities in cases of fraud or illegal activity.

8

Privacy & Data Protection

1bex bet takes the protection of your personal data seriously. We collect and process your personal data in accordance with our Privacy Policy, which can be found on the Privacy Policy.

Your personal data is stored securely using 256-bit SSL encryption.
Your information will not be sold or shared with third parties without your consent, except as stated in the Privacy Policy.
You have the right to request access to, correction of, or deletion of your personal data, subject to applicable legal requirements.
Cookies are used to enhance the user experience and for platform analytics. You can manage your cookie settings through your browser.

For privacy and data-related inquiries, please contact our team at [email protected].

9

Account Suspension & Closure

1bex bet reserves the right to suspend or close the account of any member under the following circumstances:

Violation of any terms within this Terms and Conditions document.
Failed identity verification or false information provided during registration or KYC.
Activity suspected of involving fraud, money laundering, or collusion.
A request by the member to close their own account (voluntary closure).
A court order or official request from a relevant authority.

Members who wish to voluntarily close their account may contact our support team. Any valid balance in the account will be returned in accordance with our withdrawal policy once all conditions have been met. In cases of closure due to a violation, balances may be forfeited subject to the outcome of an investigation.

10

Liability Limits

1bex bet provides the platform on an "as-is" basis. We make no guarantee that the platform will always be free from technical disruptions or errors.

1bex bet is not liable for any indirect losses, loss of profits, or other losses arising from the use of the platform.
In the event of a technical disruption affecting game outcomes, our liability is limited to a refund of the affected bet amount only.
We are not responsible for any losses resulting from the use of your login credentials by a third party you have authorized.

Gambling carries the risk of losing money. Please play responsibly and never wager more than you can afford to lose.

11

Laws & Jurisdiction

These Terms and Conditions are governed in accordance with the laws applicable to the operation of the 1bex bet platform. Any disputes arising in connection with these terms will be resolved through processes established by the platform, including our internal dispute resolution process.

Members are responsible for ensuring that their use of the 1bex bet platform is lawful in their location. We are not liable for any legal issues arising from use of the platform in regions that may have different restrictions.

1bex bet reserves the right to review and update these Terms and Conditions at any time. Changes take effect immediately upon publication on our website. Your continued use of the platform after such changes are published constitutes your acceptance of the updated terms.

12

Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the 1bex bet platform, please contact us through the following channels:

Live Chat: Available 24/7 directly from the 1bex bet website or app — the fastest way to get immediate answers.
Email: [email protected] — we will respond within 24 hours on business days.
FAQ page: Visit the page our FAQ for answers to the most frequently asked questions.

We are committed to resolving every complaint fairly, transparently, and within a reasonable timeframe. The satisfaction and trust of our members are 1bex bet's top priority.

Terms and Conditions 1bex bet – Complete Platform Usage Guide

Key Points in 1bex bet Terms

18-Year Age Limit

One Account Per User

Bonus & Wagering Policy

KYC Verification Required

Account Security Responsibilities

Right to Amend Terms

Contents